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04-04-2010, 03:12 PM
| #32 (permalink) |
| Master  Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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My web host set up a monitoring process on the server to catch load spikes and email us detailed reports each time. There have been multiple spikes in the past 24 hours. It looks like some kind of runaway server process that keeps gobbling up resources. It may take a while to diagnosis exactly what's causing the problem, but at least we have plenty of hard data to look at now. No need to report future spikes since we've automated the monitoring of that. I appreciate your patience. We'll get this figured out as soon as we can... and get the forums back to functioning within established parameters.  |
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04-04-2010, 06:12 PM
| #33 (permalink) |
| Family Member Join Date: Oct 2008 Location: Brisbane, Australia
Posts: 5,929
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Just got the busy server message for the forums for about 10 minutes or so. Before that, stevepavlina.com the whole website didn't even work and my internet browser wouldn't load anything. I assumed maybe because of the amount of traffic
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04-04-2010, 06:21 PM
| #34 (permalink) | |
| Master Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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04-06-2010, 09:07 PM
| #37 (permalink) |
| Family Member Join Date: Dec 2009 Location: Australia
Posts: 3,852
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The server is too busy at the moment. Please try again later. All times are GMT +11. The time now is 08:02 AM. Though it had not happened for quite a while so i thought it was all sorted. plus it didn't last too long, but popped me out when sending a post. It's not too bad, just thought i'd do like the others giving the date and time. |
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04-06-2010, 09:52 PM
| #38 (permalink) |
| Family Member Join Date: Sep 2009 Location: earth, everywhere and nowhere
Posts: 9,713
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woo... yeah, that error message is getting old man. this one that happened this afternoon (i dunno, started around 4:30 or so? and it's almost 5 now) seemed to last longer than the others?? |
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04-10-2010, 11:42 AM
| #43 (permalink) |
| Legendary Member Join Date: Mar 2008 Location: Where Living and Loving and Laughing are written into the Constitution
Posts: 14,240
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This webpage is not available. The webpage at http://www.stevepavlina.com/forums/n...treply&t=33572 might be temporarily down or it may have moved permanently to a new web address. More information on this error This is very often what happens... |
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04-12-2010, 03:52 AM
| #44 (permalink) |
| Family Member Join Date: Oct 2008 Location: east coast, USA
Posts: 1,628
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I see it from time to time, and the error seems to stay there for 5+ minutes. I usually give up and come back another time. I'll try to keep track of the time from now on. In the past, I can tell you it was always in the afternoons for me. I don't think it ever happened in the evening or late at night, when I've visited. Thanks for looking into this... I really enjoy your forums.
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04-12-2010, 05:38 PM
| #45 (permalink) |
| Legendary Member Join Date: Mar 2008 Location: Where Living and Loving and Laughing are written into the Constitution
Posts: 14,240
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Personal Development for Smart People Forums vBulletin Message You last visited: Today at 11:35 AM Private Messages: Unread 0, Total 290. User CP Donate FAQ Community Calendar New Posts Search Quick Links Log Out vBulletin Message The server is too busy at the moment. Please try again later. All times are GMT +2. The time now is 07:31 PM. |
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04-14-2010, 07:39 PM
| #46 (permalink) |
| Banned Join Date: Apr 2009
Posts: 12,690
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Some info for you about this error: vBulletin Server is too busy error Aw heck, I did a google search and you can read through some of the discussions that are going on. Apparently this is a common vbulletin error: server is too busy message vbulletin - Google Search And yes, I'm posting this because I just got the message again. LOL |
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04-14-2010, 07:45 PM
| #47 (permalink) |
| Family Member Join Date: Mar 2010 Location: Fort Lauderdale, Florida
Posts: 3,302
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I've gotten it at least 3 times today. A few minutes ago as well. If this is a common vBulletin problem, it would surprise me, because this is the only site I've had the issue on so far. And I'm on plenty of them.
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04-14-2010, 07:47 PM
| #48 (permalink) | |
| Banned Join Date: Apr 2009
Posts: 12,690
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05-04-2010, 12:19 PM
| #50 (permalink) |
| Family Member Join Date: Feb 2009
Posts: 2,044
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I've been getting it off and on for the past few weeks I would say. Mainly in the evenings (I am in Africa - GMT+2 until last Fridaynow GMT+3). Sometimes it seems to persist for quite a long time - maybe 15-20 minutes of pressing refresh til like Gene I give up and do something else instead. Today I got it about 50 minutes before I made this post (ie at 2.30pm GMT+3) and it persisted for maybe 5 -10 minutes? |
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05-04-2010, 07:30 PM
| #51 (permalink) |
| Master Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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For whatever reason ServInt's tech support team doesn't seem to be able to resolve this problem, which began after they performed an OS upgrade that they recommended. They simply marked my last support ticket as "closed" but with no resolution. So it appears that their response at this point is to give up. Obviously they can't expect me to just be okay with the current problems. Either we need to get this fixed in some way, or I may end up having to switch hosts. I've been with ServInt for several years, longer than StevePavlina.com has been online, and most of the time their support has been great, but I'm disappointed in how they've handled this situation, especially for a customer who pays them $350/month for hosting and has referred a lot of business to them year after year. I'd really prefer not to have to switch hosts if we can get this resolved in some way. I've been doing business online since 1995, and I've never been with any other host as long as I've been with ServInt. I would think that this problem would be bad PR for them because my website is very popular, and it's no secret that I host with ServInt. Many ServInt customers visit these forums too. So I would assume it's in their best interest to resolve this problem ASAP and not let it linger. Today I sent in a support ticket asking for them to connect me with someone in management who can discuss options. If that doesn't work, I'll contact their CEO Reed Caldwell to see if he can help. The last thing I'd want to add to my plate right now would be to have to switch hosts. But obviously I can't keep the site on a server that experiences sudden load spikes on average twice a day and slows to a crawl. The spikes have nothing to do with web traffic. |
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05-04-2010, 07:38 PM
| #52 (permalink) |
| Banned Join Date: Apr 2009
Posts: 12,690
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I'm still thinking that it's something with vbulliten and your server specifically. Because usually when this happens for me, I'll just go out and read your blog. Have never gotten this error anywhere else on your site but the forums. I would think that if it were a server issue it would affect the whole site, and not just the forums. That's not to say, though, that perhaps your server might be incompatible in some way with your current version of vbulletin. But it does seem to me to be the most logical place to look. |
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05-04-2010, 07:52 PM
| #53 (permalink) |
| Banned Join Date: Apr 2009
Posts: 12,690
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I'm also noticing that the most current version of vbulletin (aside from the 4.0 release) is 3.8.4 and you're still running 3.8.2. Maybe doing the upgrade could solve the problem. (Probably not, but hey, it's something you could try now I guess.) |
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05-04-2010, 08:32 PM
| #54 (permalink) |
| Master Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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I doubt the problem is with VBulletin. The load spikes affect the whole site at random times. VBulletin is set to display a "server busy" message when the load gets above a certain point, so as to avoid bogging down the server even more. The blog doesn't do this, so the blog can still be accessible even when the forums aren't. When there is a significant load spike, the blog slows down too. The whole site becomes less responsive. Since the blog does a good job of caching, it requires less database access than the forums, so it's still normally accessible, but it's measurably slower at serving up pages. ServInt was able to verify the spikes but wasn't able to figure out the cause. It seemed at first that it had something to do with postgres, but neither the blog nor forums use postgres. |
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05-04-2010, 10:42 PM
| #55 (permalink) |
| Senior Member Join Date: Nov 2009 Location: Bangkok
Posts: 130
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Do the server spikes not correspond with anything at all? Does it only happen when you are logged in to the admin panel, for example? Also, if you are using (Google) Gears in any way, perhaps you can try disabling it to see if it helps. I remember reading about a guy who had unexplainable server spikes fixing it by disabling Gears and WP Turbo. Ahh found it, here's the post: WordPress MU › WordPress MU Forums » mysterious load spikes crash server |
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05-04-2010, 11:54 PM
| #56 (permalink) | |
| Master Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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I'm not using Gears. They are working on it again though. Their CEO Reed Caldwell sent me the following Tweet: reedcaldwell @stevepavlina I'm on it. #servint I still have no idea what's causing the spikes, so we can't rule out anything at this point. I'm less concerned with who's job it is to fix it and more concerned with getting a proper diagnosis of what's causing the spikes. If they can figure out what's causing it, I might even be able to fix it myself if it was caused by something in VBulletin or WordPress. I just know that the spikes started right around the time they did the OS upgrade. Maybe the upgrade had a glitch, or maybe it exposed a config problem that was there all along, and the spikes are just a symptom. | |
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05-05-2010, 12:07 AM
| #57 (permalink) |
| Master Join Date: Oct 2006 Location: Las Vegas, NV
Posts: 5,988
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I'm hesitant to upgrade VBulletin (I already have a license for VB 4.x) until we figure out what's causing the load spikes. The forums are at least functional right now, and I see no evidence they're causing the spikes. My concern is that if something is wrong with the server config, and I upgrade VB, there's a possibility the upgraded forums may not function at all. I don't want to risk making the problem worse by jumping at potential solutions when I don't know what the cause of the problem is. That would be like giving a patient injections w/o knowing what the actual disease is. You risk doing more harm than good. Also, if we upgrade VB and the problem seems to go away, but we don't really know what caused it, then I can't trust that the problem won't return later, such as after another upgrade. As a former programmer, I prefer to get an accurate diagnosis before trying to treat the symptoms. I have seen evidence that something is going screwy with postgres on the server. That's the only hard lead I have right now. But neither VB nor WordPress use postgres. |
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05-05-2010, 12:55 AM
| #58 (permalink) |
| Family Member Join Date: Sep 2008
Posts: 2,950
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I still experience these "server busy" problems once in awhile, but I would just like to say on a positive note that it is reassuring to have Steve and also the CEO of the software company actually care about improving their customer / visitor experience and fixing their problems. Unfortunately.. that is not always the case! |
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