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12-24-2011, 12:32 PM
| #1 (permalink) |
| Junior Member Join Date: Jan 2007
Posts: 8
 |  How to go from technical to emotional
In my several dealings with my subordinates I find that when we do not agree on a point, I try to convince them logically what the problem and most often I win the logical argument but lose the empotional battle, i.e. the employee ends up feeling not so good. As a manager, I find it more and more important for me to become less technical/logical and more empathetic, rather than winning the argument, I need to win the employee. I would appreciate advice on what sort of steps I can take to move towards this direction? |
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