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I am pretty much of the opinion that (except for situations like Erin pointed out) it should not be a possibility.
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I agree. Sometimes I'd love to ask all those smart and gentle people here for advice concerning very private things too. But I know posting in a public forum is like shouting on the street (even worse. it's all recorded forever...

). Everyone should be responsible for what he/she says, as it would be in real life.
So, Steve, my opinion is that your current policy is absolutely ok and makes sense.