@Max: Last time I checked, Yahoo and Dell weren't in great shape -- both have been in a long-term downward spiral, competitively speaking. Yahoo has been getting trounced by Google, and Dell lost its #1 market position to HP. I'm not suggesting their feedback mechanisms contributed to this decline, but I don't find these examples too encouraging. I don't think Yahoo's and Dell's problems will be solved by more and louder feedback.
As for visitor feedback on StevePavlina.com, there are multiple mechanisms in place for that: the contact form, the forums, blog trackbacks, phone calls, letters in the mail, etc. When people send me suggestions, I process and prioritize them. The forums you're using right now are one of those results in fact. Adding yet another channel would be overkill at best. Down the road it might become helpful to add more channels, but for now it's certainly not a sensible priority.
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