Quote:
Originally Posted by Michael Chui  I haven't really parsed the above comments, but here are some suggestions:
1. The word "widget" is worth looking up, in reference to website design and business. See Fred Wilson. See if you can integrate into the client's website, rather than directing users to yours.
2. As Steve pointed out, quantity doesn't matter when no one reads them. Your clients should have the available manpower to get lots of people reading suggestions. So, big companies (like Dell) are a good fit.
3. Is mimicking an analog device--a suggestion box--the best way to deal with suggestions?
4. Differentiate between popularity and quality. There's a distinction between "I want that" and "I think that's a good idea". You see this a lot in online game forums: there's a class of users who can say, "This will really hurt me, but it's good for the game." (There are other classes, obviously, but the existence of this class is a really encouraging one.) |
Thanks Michael for your comments, your point about the term suggestion box is a valid one, we may change it to idea bank or something like that.
Thanks again
Max