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Originally Posted by OnionJack  Hey Max,
I just want to do a quick disclaimer. I, by nature, prefer the adversial/thought provoking responses. It's what I appreciate, and like to offer. So, please take my comments as you will.
As far as contributing to social/viral sites, I rarely do. But one thing I appreciate is certificates/secure logos on site. At the same time you're going for those social sites and such, your requiring users to leave that site and go to yours to comment.
That's the point I was trying to make by integrating. When my site is up and running, I would be glad to outsource the customer feedback for a nominal fee. And I mean nominal. Your company is still gaining valuable insight into customer habits. That you can span across entire markets.
People like a neutral source. I know they won't mess with my account if I give a negative feedback on something. What I was trying to suggest was be the middle man between B2B and B2C.
And yet, it still is in the flow of the web site. The consumer doesn't have to leave the site. Their comments are left, and interpretted by a neutral party, and the purchase/action is completed.
The devil is in, getting enough customer feedback, to show your value to the larger and more mainstream sites. |
OJ, Thanks again, you're right, the devil is in the detail and which market we go after, some people are saying stick with companies, some are saying go after the social network angle, but I'm starting to think we can do both if we present well.
Yes our intention was to offer a paid version where we'd list your site for a small fee and store all the suggestions and ideas and then send them to you.
We would provide the sugestion box, you'd get all the suggestions without any of the work.
Thanks again for your comments, much apreicated.
Max