Shouldn't both be avoided?
People get on defensive mode because they've been hurt/offended in some way in the past and its their way to avoid getting hurt passively. But imo, if the person is actively aware of it and want to do something about it to improve, he would find ways to deal with it instead of reacting to it. That's what I think anyway.
Last edited by Nyx; 06-27-2007 at 08:51 AM.
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