[impaul99]

As some of you may know, I am one of the people that decided to give PATHS a try. After just under 3 weeks of testing I was not getting any results from the product except the placebo effect I created by accident. If you guys read my entries in the PATHS thread, you'll know what I mean.

On March 29th I decided to ask for a refund because I did not receive any results from the product and did not want to continue using it. I wanted to share with you the process I went through.

Firstly, they require that you print out a form and fill it out by hand and then fax to their head office. I thought this was a bit weird, but whatever. I filled it out and sent it to them last week.

I did not get any reply from them until yesterday (April 4th) and they told me that they will NOT give me a refund for the following reasons:

1) I purchased 2 modules, not just 1. The guarantee only covers 1 module.

My Thoughts: Huh!? I mean I agree that the guarantee says one module, so give me a refund for the setup fee and one module! What, the guarantee is void the minute you try out more then one module?

Be warned. If you buy PATHS and you decide to try more then one module they might refuse your refund for the WHOLE THING! (not just the extra module)

2) I only used the product for 17 days, not 30 days.

My Thoughts: Ok, so apparently you can only get a refund on day 30. If you apply on day 29 or before, they'll refuse. If you apply on day 31, they'll refuse. ????? I didn't get results for 2.5 weeks and I wanted a refund. What's wrong with that?! I asked for a refund on March 29th, because I am moving right now and might not have access to a fax for a bit, so I wanted to get it all done before I started moving.

3) They claim that I *repeatedly* admitted that I wasn't using Spirullina.

My Thoughts: Uhm, I have NEVER, in any correspondence with them told them that I wasn't using Spirulina. The only place I ever mentioned this was in this forum. So, be warned people. THey are in these forums recording what everyone is saying to use as an excuse not to give a refund.

So, if you're in these forums posting ANY success you had with the product, be warned that they might use that info against you if you say "I didn't get results from the product."

Bottom line is this. I bought the product to test it out on two modules. Losing weight and gaining muscle. For just under 2 weeks I used the software WITHOUT Spirulina, because my diet is already pretty healthy and I wanted to see if I lose ANY weight with the software without adding a supplement to my diet. Spirulina has the effect of SUPPRESSING APPETITE and CONTROLLING SUGAR LEVELS in your blood, so OBVIOUSLY if you pack 4 pills a day of the stuff you'll have some effect in your weight after 30 days. I wanted to see if the product produced any results WITHOUT supplementation.

After 2 weeks I had no response. Then I began getting results (or so I thought) on the sleep side waking up at 8:30am, which I thought was my wake up time with PATHS. As soon as I got "results" I began taking SPirullina as directed, 4x510mg pills a day.

On my refund form I told them that, but they said I wasn't taking SPIRULINA because they read this forum.


Conclusion:

I have replied to them, and am waiting to hear back if they will give me a refund. It's been more than 24hours since I last heard from them.

Bottom line is that there are companies out there that give Guarantees on their products because they stand behind their products and for the few people (1-2%) that the product doesn't work, they DON"T WANT their money. It's better to give their money back so the worst that can happen is the person tells their friends "I tried it, it didn't work for me, but it might work for you! Give it a try!"

Then there are those companies that have a GUARANTEE but their intention right from the get-go is NOT to give any money back, ever. They create a guarantee that can be easily declined based on the rules they specify. ie. Did you IMMEDIATELY start taking 2000mg of Spirulina the DAY you started using the product? No? Good luck, no refund! Did you only buy one module? No? You bought two? three? oh boy, four?! HAHAH, no refund for YOU!

Anyway, obviously this company's guarantee is not there to make people happy. It's there to get you to buy their product thinking you will not have any risk, but in reality after they take your money, you'll never see it again.

Like I mentioned in my other posts, I don't know if this product works for others or if it's just a placebo. I *AM* convinced that it didn't work for me at all. It did nothing. I tried getting my money back, but they refused. Just wanted to let everyone know in case you're thinking of buying, or are already on a trial. If you're on a trial, you might not want to post your results in here because they'll use it against you if you get no results after 30 days.

If you haven't bought yet, READ the guarantee and make sure you follow the instructions exactly. Take spirulina from day 1, only buy 1 module, on day 7 (1 week) if you're not getting results email them and let them know, and if after 30 days you still get no results ask for a refund on DAY 30 ONLY. Even then, I don't know if they'll honor the Guarantee. There might be some other fine print I didn't see.

I'll let you guys know if they finally reply to my email and approve my refund.

Take care guys, I gotta get back to moving!