[C.F. Jackson]

Sam Walton's 10 Rules for Success

Rule #1
Commit to your business. Believe in it more than
anything else. If you love your work, you’ll be out
there every day trying to do the best you can,
and pretty soon everybody around will catch the
passion from you - like a fever.

Rule #2
Share your profits with all your associates, and
treat them as partners. In turn, they will treat
you as a partner, and together you will all perform
beyond your wildest expectations.

Rule #3
Motivate your partners. Money and ownership aren’t
enough. Set high goals, encourage competition and
then keep score. Make bets with outrageous payoffs.

Rule #4
Communicate everything you possibly can to your partners.
The more they know, the more they’ll understand. The
more they understand, the more they’ll care. Once they
care, there’s no stopping them. Information is power, and
the gain you get from empowering your associates more
than offsets the risk of informing your competitors.

Rule #5
Appreciate everything your associates do for the business.
Nothing else can quite substitute for a few well-chosen,
well-timed, sincere words of praise. They’re absolutely free
and worth a fortune.

Rule #6
Celebrate your success and find humour in your failures.
Don’t take yourself so seriously. Loosen up and everyone
around you will loosen up. Have fun and always show
enthusiasm. When all else fails put on a costume and sing
a silly song.

Rule #7
Listen to everyone in your company, and figure out ways
to get them talking. The folks on the front line - the ones
who actually talk to customers - are the only ones who really
know what’s going on out there. You’d better find out what
they know.

Rule #8
Exceed your customer’s expectations. If you do they’ll come
back over and over. Give them what they want - and a little
more. Let them know you appreciate them. Make good on all
your mistakes, and don't make excuses - apologize. Stand
behind everything you do. ‘Satisfaction guaranteed’ will make
all the difference.

Rule #9
Control your expenses better than your competition. This is
where you can always find the competitive advantage. You
can make a lot of mistakes and still recover if you run an
efficient operation. Or you can be brilliant and still go out of
business if you’re too inefficient.

Rule #10
Swim upstream. Go the other way. Ignore the conventional
wisdom. If everybody is doing it one way, there’s a good
chance you can find your niche by going exactly in the
opposite direction.

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I came across this on another forum and decided to share
here with the community. I hope you enjoyed it!

Continue to make this the BEST day ever!

Won't Be Denied!
C.F. Jackson