I agree with you, Dan.
Furthermore, I don't see how just letting $300 go is a good lightworker solution. If you let $300 go and don't even try to get it back, then you are perpetuating the idea that the company can get away with that sort of service and essentially steal from its customers. But you're also basically donating $300 to a bad company. That $300 could be used in a myriad of other ways to help other people. It's actually hurting the company to let them keep the $300. It's like giving a lazy person a handout so that they can continue being lazy. And with the idea of helping them hire a consultant to improve business practices.... that sounds like it would take a lot of effort. You would have to contact the consultant, convince the company that they should do it AND pay for it.... all to assist a company that, most likely, was so bad off that they were going down the toilet anyway. Not the best way to give back to the world. The best way to give back would be to get the 300 dollars back.  |