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Old 03-09-2007, 04:37 PM   #4 (permalink)
DarkSociologist
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Join Date: Mar 2007
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Please excuse me if I seemed to be more on the other person's side than on yours. I have had some clients that have a vague idea of what they want, but they don't have the communication skills to help me understand.

I guess some steps (in no particular order) that you can take are:
1. Ask yourself if you really need this person. Is it worth the time and aggrivation of working though all the problems that the two of you have?

2. Buy this guy lunch and have him talk about the frustrations that he is going through. It is very important that you don't get defensive and remain calm. People often operate on the assumption that the other person is annoying them on purpose. Let him know that there are problems and you want to know from him ways that you can fix them.

3. Let him know that you don't know. If there is something that he did and you don't agree with it (like the pop-ups), let him know that you don't understand and ask him for his opinion about why he chose to to do it that way. If you still don't agree with him, try asking him if other solutions might work instead.

4. Create performance goals and schedule regular progress meetings. If you are paying him, then you should expect an appropriate amount of professionalism from him. It is important for you to convey the appropriate level and make sure that he understand what you expect from him. Be sure to work with him when creating these goals and meetings, so he can give his input as to what he is capable of.

I hope some of these recommendations help you. I sure hope that you aren't using a friend's child or anything like that.
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