The complaints may be somewhat justified, but that's all a matter of opinion. Some people probably like the new age stuff more than the practical articles.
I think the creation of the forum and the elimination of comments has lead the forums becoming the default place for people to voice their opinions. This is a much smaller stage than commenting on the blog right after the original post and it inhibits reader participation.
It's like saying, "No, what you think isn't important enough to go on the real page, go on with the rest of kids to the play pen and knock yourself out though."
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