Make them be positive. Let them to know that their problems are not unique, and that they can overcome them.
Teens use to suffer depressin and an environment where teens do not understand each other. So feeling appreciated is something they need.
Being their friend works if you are an outsider in conference.
But if you plan to be a teacher, you will have to know that you will have to adopt the "dad and mom" position of authority, because you need to cover lessons and keep discipline. Being a teacher is a tough job.
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