If you have access to them in your area, check out videos and books by Cesar Millan. While his stuff might be geared towards 'dog owners', its all related to the same thing. Learning how your energy and how the expression of your intentions effect the dogs (and animals) around you. So all of his instruction can be applied to any situation with dogs, whether yours or someone else's.
You can watch some short video clips on youtube, Hulu, and National geographic website, but its hard to find full episodes online.
There are two episodes in particular that come to mind (in case you would like to narrow down the video search). One was when he worked with the Postal Service employees who had trouble with loose dogs while delivering mail (search cesar millan postal workers)
The second one was a father whose children wanted a dog but he had a great fear of them (Ernesto Robles was the father if you want to search that one). The Ernesto show actually comes on again this friday night in the US (July 10th......maybe someone can record it here??....). Its a great episode, Cesar gives him a walking stick to help build his confidence when around loose dogs, ect.
Great information he provides, would highly recommend his advice to help you build your confidence and better understand the situations you are getting into.
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