i remember when I first started sales............I had bought a ton of books on sales, but now after having worked as a car salesman, a telemarketer, phone salesman in the mall, & selling windshields at a gas station. Not too much of the book stuff was useful other than smiling alot & eye contact & using the persons name.
Stuff I wish I would've learned first was how to use my voice. meaning upward inflection, downward inflection, how to use pauses & speaking louder or as loud as the customer & using energy & excitement in my voice.
acting can help you out alot with sales, cuz each customer is different & you gotta treat em' in a way that their comfortable with. So sometimes I'd act crazier & making a lot of jokes with younger people. I'd act very polite & well mannered with the older folks then usually they start to crack jokes.
allot of unconventional stuff can get you a sale & you kinda gotta learn it hands on in a sales job. I'd recommend telemarketing for starters or car sales cuz thats where you learn negotiations, which is essential once you do make a sale that you maximize your profits
books will be nothing compared to being around real live salesman & watching & learning that's a fact!
Last edited by luck27; 03-16-2009 at 06:41 AM.
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