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Um, what? Sorry, I'm not following you. Could you say more?
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People who take the guide might have already tried some solutions.
Your program might ask:
"What problem do you have?" let the user make a choice between multiple problems.
"What did you try already to solve your problem?" and store the answer in a database to give them to other people later.
People could rate whether something helps them on a five point or seven point scale.
Designing such a system isn't easy and needs some smarts but if you succeed you don't have the problem of writing content anymore and you can extend the guide to other problems without any effort on your part.
That the idea of the web2.0 you don't write your content yourself but find a way to let your users build your content.