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Old 01-21-2009, 05:58 PM   #157 (permalink)
phenomenalmemorybadcustom
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Join Date: Jan 2009
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Default bad customer service

I have signed up for this course, and it did not work for me. I would not be surprised if the school's student retention rate was very low.
The customer service is slow and bad.
Ruslan, the owner of the business, responds to student requests in short and arrogant one liners. According to his behavior the customer is always wrong.
He needs to develop people skills or hire people that don't take offense in answering customer questions.
As he did in earlier posts in this forum, he constantly contradicts himself.
About the refunds, it is true that he was nasty in the process. I am yet to see if I get my money back.
I have reported him with the HI better business bureau. There are already several reports about this phenomenal memory operation. I know that I will have the bad experience in my memory for a phenomenal amount of time.
A business run by such a hateful and unhappy person such as Ruslan will fail.

Last edited by phenomenalmemorybadcustom; 01-21-2009 at 06:01 PM.
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