I'm not going to give you management advice, mainly because there are others who care more about it than I do. I just work with people to get stuff done.
So, a few tips on that:
First, you need to keep up-to-date with your people without wasting time. Every morning take 15 minutes to review what they did yesterday, what they're working on today, and anything that's impeding their progress. (Look into Scrum if you want to take this approach to an organizational level.)
Second, you need to organize your knowledge. This used to be difficult and expensive; now you can put up a Wiki. I recommend Twiki because it's hierarchical. So now you have an empty Twiki site, how do you get all that knowledge into it? Ground rules:
* Ask a question, fine. Now it's your job to document it on Twiki for others to find. This applies to all questions asked to anyone on the team.
* Documentation is a job requirement. Post a Twiki page for each task oragnized under a main page for the project/module.
As this approach gets into your mindset, you'll start to see other ways to improve it.
Good luck!
Andy
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