Everyone has their own personal experiences =). Dreamhost, funny enough, is one that I actually don't like (but my former coworker does). The problem with them is that they oversell their bandwidth and space, but then limit you to how much processing can happen on their servers - effectively making your bandwidth and space limits useless.
I personally use asmallorange for my sites and am very happy with them. I have also received good customer service from both, but asmallorange is MUCH faster and issues take one email to resolve - versus multiple with dreamhost as they kept escalating my problem.
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