[jenlili]

And that, I believe, will go out in response to every message you receive, so no, it wouldn't be a one-time deal. But if you really want to train people to call you instead of emailing if they need a quicker reply, you'll probably need to tell them more than once. While the gifted person may get something in only 1/2 to 2 repetitions (how do you repeat something half a time?) the average person needs to be told 7-14 times. Have you ever noticed how TV commercials will repeat the brand name 7 times? And at McDonalds? They repeat things 15 times during your training before they expect you to remember it. (That's true, I heard it somewhere!)