Quote:
Originally Posted by Dannyboy1  I was in a zone.  I wasn't just talking to you either. I just happened to reply to yours. I just think no one should claim license over someone just because you're paying for a coffee. You don't have to jump right to yelling at someone. In fact, I see no reason to ever yell at someone over a coffee. If you look back to the post I put up about trying a more positive approach, I think you'll agree. It was a couple of posts before this one I think. Let me know what you think.
Thanks Jennifer. :-) |
hmmm. While I agree that you don't have license to yell at someone for giving you poor service, I still maintain that good service in a service organization is key, and people should expect it.
What happens if you consistently get poor service ? You wind up taking your business elsewhere. That's all.