There is never an excuse to ignore the customer.I do get pretty ornery about such things. Yes yelling at someone is in fact rude. Sometimes though if you are being ignored by the employee whose JOB it is to give you service then its ok to let your feelings be known..with in reason.I was working at a cheese shop a few winters ago and there was an extremely cantankerous customer who insisted on coming back behind the counter to make sure I was slicing his proscuitto correctly... To me that was out of line.. He did not trust me to do a good job and was a generally ill tempered customer. For a while one of my co workers would take care of his orders but after a while I realized that he was ok. If I were alone in the store I would not ignore him...Its my job to not ignore... OK rambled on enough.
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