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Originally Posted by Dannyboy1  That's a big difference. Of course it's not grueling when you OWN it. It's your baby. Try working for a big chain where they pay only $8 an hour and have them tell you to mop the floor even though it was just mopped because there's a five minute break between rushes. I'm not saying you treat your workers badly, but it seems like you're only seeing one side of the situation, as an owner. Try looking at it from the outside and see both sides of the situation. What if they pay her poorly and she has to work double shifts to support herself? I ran my own business for 10 years myself, so I understand where you are coming from, employees can be lazy, but your last response seemed to have no empathy for what the worker might be going through. No one should have a right to yell at someone like that, even if they are a lowly coffee girl. |
You know, while reading this thread, what I am getting from you and a couple of others, sparks something I care to express.
I'm 50 now, so I was brought up in a different generation than most of the kids I see working service jobs today. I worked those jobs too, so I do know what it's like.
We were raised with a different work ethic. A different ethic totally it seems. I always looked at my job like it was a priviledge to work there. I always treated the customer to quick service with a SMILE and RESPECT.
If I needed a break, I would take one out of the eyesite of a customer. I never let a customer be needing something while I was sitting on my ass. That is just a basic rule that is known !!
Now today, yea there are plenty and plenty of fantastic young people who it appears have these same values. But I am seeing more and more, who have a chip on their shoulder, sort of like you described. " I am a slave, I don't get paid enough, it's not worth it" whatever....
I see them with sour looks on their pusses while they are cutting deli meat, I see them moving at a snails pace while packaging groceries, I see them shuffling along as if it's a matter of pride that they are too good for the job they are being FORCED to do. I just don't understand some of these young people who are like that. I keep telling myself that one of these days I'm gonna say something to them, like "If you hate your job so much, why don't you do us all a favor and quit". But it hasn't happened yet.
I am always nice to people who provide a service for me, and in this case, I would have been tweeked about my 5 minutes being wasted. ( I hate waiting in lines, and if I'm in a line, I want it to be moving, or a good reason why it's not moving ). But I would've made a gentle comment first, or even cleared my throat. Only if I met what I consider to be obstinance or attitude after that, then I may have let the person have it a bit. And I wouldn't feel sorry for that.
Not sure if this coffee shop person was the type I described above or not, but I just wanted to basically express what I've witnessed with some of the late teen to 20's generation today, and say that I don't get it.
Thanks for listening.