I wouldn't apologise, I would start shopping elsewhere for my coffee. There is a high probability that you aren't the first and won't be the last person to tell her to stop talking and do her job.
She should have been making the coffee in the first place. Employers pay people to do their jobs the way they want the job done. There is no way she was getting paid to stand around talking while customers were waiting.
Granted she may have been waiting while the froth machine was building up steam or waiting while some other machine was doing something integral to making your coffee. |