 guys, it is just coffee...
Yes she was very lax in her attitude & work but it is just coffee, yelling at someone for not getting a coffee in under 5min. just seems to be wrong.
Plus instead of yelling, how about just asking the question, "Excuse me miss, I ordered a coffee 3 min. ago, is it ready yet?", if anything that would just as effectively interrupt her discussion with her friend and get her back to the task at hand without involving yelling, arguing and bad feelings.
No matter how good the coffee is, it's never worth yelling at someone for.
How about if she had a horrible day after that, was it worth the coffee.
Did the coffee make you feel that much better after you rec'd it? I doubt it, after yelling at someone I'm sure you weren't feeling that great either, how enjoyable could a good cup of coffee be if you just yell at someone before drinking it?
All you're doing is setting up a pattern of behavior, yelling for something that you want and in this case a coffee that was maybe worth a couple of bucks.
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