Quote:
Originally Posted by UHF  Hello,
Have you asked her what the problem is? There's problems elsewhere. If her problem was with you then presumably she would have said something or stopped coming. I would broach the subject at the very start of the next appointment before you do anything. Ask them if they're unhappy with the treatment. Ask them why they're so unhappy when they come. Is the treatment working for them? Is it connected to their mood? They really shouldn't be moaning about the fees - this suggests it's not of value to them. I would question whether they should continue for this reason alone. If you decide to stop the appointments make it clear why the treatment can't continue. If they're in a foul mood, they're not happy with the treatment. You've treated other people successfully? So it shouldn't raise questions about your credibility as an Acupuncturist.
I think you'll agree that you should have said something earlier to them. You've allowed the situation to continue to the point where you've let it affect you personally. I've never been to an Acupuncturist, but I'm sure that treating people and their problems is often more than just putting needles in the right places.
Simon |
Thank you. This feels like it covers all the bases. All good questions... among other things, I've allowed myself to assume that I knew what the problem was. The perspective of time has figured out a lot of this for me, but your words are still helpful months later. (How silly is it to post asking for help and then forget to subscribe to the post? Newbie mistake.)
For an update, most of the "bad behaviour" has receded, but it's still in the back of my mind because I didn't have a good way of dealing with it. I think I've got it now: a) the right questions to ask, b) the right attitude (less attachment, less judgement), and c) an answer to part of what was causing friction -- repeated questions on self-care, when answers (a wide variety of suggestions) that were rejected every time, often with hostility. (Probably created a bit of the friction there myself.) Why ask if you're not going to accept any suggestions? I have no new answers and I'm okay with that now.
Thanks to *all* for responding.