[Erin Pavlina]

She is probably a budding young medium. Some mediums can see spirits with their physical eyes while others see spirits in their mind's eye only. Many mediums get this vacant stare while tuning in to the other side. That happens to me too. Only in my case it's like i'm having a waking dream, and in the case of people who see with their physical eyes it's like unfocusing from the rest of the world to tune in to the spirit world.

If she wants to develop her ability, I would suggest she start reading books by mediums like John Edward, John Holland, James Van Praagh, and Gordon Smith. That will get her started. And there's a book called "So You Want To Be A Medium" that can probably help her too (forget the author's name).