Even if it's not just one mom all the time, it's a group culture thang. It's just accepted (because you accept it) that the moms are not strictly held to the rules that govern your time.
So now you're thinking, well, I should reward the parents who abide by our agreement. Like they're doing you a big favor. Uh-uh.
It doesn't seem silly at all. It's basic human economics, and it's important. Somehow, you've got yourself thinking you can't demand that your customers live up to their end of the agreement you made with them, or pay the consequences if they don't. Why is that? What are you hiding from yourself?
I don't mean to be harsh -- I just think time is a precious asset, and not one to be squandered. |