I had a very similar experience to Steve's when working with one of my older clients. I had only worked with him once, but he called out of the blue many months later in great distress. His computer had died and he simply NEEDED to get online so that he could process some insurance forms for his wife, who had recently been invalided.
Even though I was booked for that day, I knew, in my heart, that the right thing to do was make some time to help him. It is a hard feeling to describe, but it is a palpable feeling.
I got his system working and got him started on the forms he needed. When he asked me "How much?" I took advantage of one of the major benefits of working for yourself and told him, "Nothing." I have seen such relief, gratitude and happiness very few times in my life, but I will always remember the look on his face and the sound of his voice. There is nothing else like it in the world. I had made one person's life just a little bit better, right when they needed it most. That one event drives me always be aware of those opportunities when I can reach out and touch someone, no matter what the circumstance.
From the business side, heart-centered motivation has never hurt my business, but only increased it. On almost every occasion, I work with people, for pay, later on or they make some wonderful gesture that cements our relationship and invests them in my success. They want to see me succeed, so they recommend me to others who, perhaps have more need for my services. I have many "Fathers and Mothers" among my clients and they look out for me.
Last edited by dewelch : 11-23-2006 at 06:10 AM.
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