Quote:
Originally Posted by aaronmp2003  I would gladly pay more for a product from someone that I genuinely trusted and liked than to save a few bucks by going to a competitor whose only competitive edge was that they undercut a price. |
Is that really the case, though? I'm not exactly sure it is.
I spent some years working in the photographic industry, selling professional camera and related equipment. It was extremely common for clients to come to me & my people to get their questions answered, then to scamper off to the local bargain basement camera shop and purchase the gear there because it was a bit less expensive.
Pi$$ed me off too.
From what I've seen and experienced, loyalty, whether it's from employees to businesses, or from businesses to employees, or from customers to businesses, has gone the way of the dodo.