Erin has a very nice blog here. I am an Engineer but I love "communicating" or being the center of listening since childhood. I just want to just add something. It will also help if you know your audience first, or what group do they belong so that you could choose the "layman's term" or "language". I used to train newly hired operators in our company, who are aged 18~24 years old which is twice as my age. So avoid them to get them bored, I sometimes crack a joke, or site examples that are "in" to their ears. With that, I can see in their eyes that they are really absorbing my lecture. Lastly, after you "talk" you may ask your audience how do they feel, or what is their comment. With this, you will somehow learn how to improve, and course, it is a very big help if you read articles such as Erin's....I learned a lot..thanks!
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