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Originally Posted by dennis08  I just got a job about 3 hours ago at a place I applied for called incredible pizza. My manager says if I do a good job he will give bonuses and raises. What are some good ways to get promoted to manager at a pizza place?
I plan on working there until I get out of high school so for about 2 years. Any suggestions on becoming assistant manager because he says there are tons of opportunities for managerial positions. |
Hi dennis08
I have 10 years experience in the trade, starting from pot washing to owning a pub company, so hopefully some of my advice might help you.
When i got the job as a part time pot wash, all I wanted to be was a waiter (much more glamarous than scrubbing dirty pans!)
So I started to take an interest in the food and serving techniques, and made my intentions clear to the manager that I would love a chance on the floor.
One day one of the staff rang in sick, so I got my chance, and because I'd already been secretely learning the skills I suprised the manager and got a job as a waiter.
Now my next step was to become an assistant manager, so I took it upon myself to learn the menu back to front, not just what we sold but how it was made and what ingredients where used (it sounds great when a customer asks you about a dish and you can tell them exactly what they want to know, especially when your manager is listening!)
To learn the menu speak to the chefs and management, this will also make you stand out from the other waiting staff.
You should do the same to the wine list (if your company doesn't give training then take it upon your self to learn via the web and books), the subject of wine is actually very interesting, so it isn't hard to get into, and it is rare to have a member of staff who can confidently recomend a wine to go with the dish they have chosen.
Also the same applys to coffee, spirits, liquers etc..
Once you strart on this learning curve you WILL get noticed, and you'll find an assistant managers role in the bag.
The next step is the managers job, now this is obviously more difficult as managers tend to stay longer than assistants/waiters etc.
So the key to this is consistency. Turn up on time or early for every shift, keep cool under pressure (a must in this type of work), keep learning and improving, always be clean and smart (no one likes been served by a smelly teenager with dirty fingernails!!) People skills are obviously very important, and you will find that the more you learn about the food/wine etc the more confidence you will have, this inturn will help your communication with other staff and customers. The list goes on, but it's mainly common sense.
So when the manager does leave, or his standards drop then you have made yourself the obvious choice to replace him/her.
Like I've already said it's mostly common sense, but you'd be suprised how many people get it wrong (even management!)
As you've probably guessed I could go on all day about this, but I will bore you and everyone else, so good luck, and if there is ever anything that you want to know then just give me a pm, and I'll try and help
Cheers
Jon