Whether Paraselene has fulfilled his/ her obligations to ask for and expect a refund, I have never understood why a business man would not freely give a refund to a disgruntled customer. The negative word-of-mouth that always follows never seems worth it in order to prove who is right and who is wrong.
Lastly, aren't you a little bit fearful doing business with someone who goes by a user name of "DarkSide"? That seems a little sinister for a name when conducting what I would assume is their livlihood.
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