Lizthefair, thanks very much for your article! You're right about that "I'm sorry, but.." thing. I was doing it too. Now I stopped it! Today I apologized and just said "I'm sorry I did that, that wasn't ok, I'm really sorry I hurt you." Without explaining why I did it. It was much better. you're right, first only aknowledging that we did hurt the other person is much smarter. Thank you!
