Originally Posted by on_way_to_fame
Hi, Thanks for the responses so far. However, based on my original post you will notice I already realise what my problem is, what I am looking for is advice on things I could do during that moment (when tempers are high) to avoid such issues. When we are not arguing I usually share very good relationships with my employees and this post is an attempt to further strengthen those relationships.
You'll have to stop arguing, then. Arguments feed tempers, always. It's an extension of what I said before; just as you can't make your employees like you without their consent, you can't make them agree with you, even if you're right. An argument is an attempt to force something into being that isn't, such as understanding in an employee.
It's ineffective, because it doesn't acknowledge your limitations, and the power that your employee has to accept or deny your words. People tend to respond to force with force, regardless of the meaning behind the force. When you fight your employees, they will fight back. If you want your employees to make the right choices, you first have to show them that you want them to make choices. Only giving them space to make the decisions that you want them to make is no choice at all. Their ability to choose right is meaningless if they have no room to do it wrong.