 How to go from technical to emotional
In my several dealings with my subordinates I find that when we do not agree on a point, I try to convince them logically what the problem and most often I win the logical argument but lose the empotional battle, i.e. the employee ends up feeling not so good.
As a manager, I find it more and more important for me to become less technical/logical and more empathetic, rather than winning the argument, I need to win the employee.
I would appreciate advice on what sort of steps I can take to move towards this direction?
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