Sounds to me like a little bribery might be in order. I wouldn't normally recommend such things for a well child, but since she's sick I see no problem with special treatment. To get my 20 month old son to take his medicine, we've used white grape juice as an incentive. He normally gets only milk, sometimes water, so getting to drink the juice after the medicine was a treat. Also, yogurt is a great way to hide the taste of most medicines. You only need a few small spoonfuls and she'll never know there's Tylenol in there. Yogurt is especially good with antibiotics as it'll offset any digestive problems that those medicines can cause.
Regarding the cream, I'm not sure what to suggest, but hopefully she'll realize that it really does help and will accept it willingly after a few applications.
Best of luck and I hope this passes quickly!
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